Home / Knowledge Base / Account and security / Telegram: connection and what comes there

Telegram: connection and what comes there

Account and security 2 min read Updated 28.09.2026
One-time binding code in four steps, a list of events that come to the bot, and the difference between unbinding the account and turning off notifications.

Telegram is needed not for marketing, but for speed: notifications about launch readiness, payment credits, and problems come there faster than emails and do not end up in spam. Currently, the bot is connected for 138 users out of 875 — meaning most are simply unaware of this option.

How to connect

  1. Open the profile settings in the cabinet.
  2. Click on the Telegram connection — the service will generate a one-time binding code.
  3. Go to the bot and send this code.
  4. Return to the settings: your account and the notification switch will appear there.

The code is one-time and has a limited lifespan. If you miss it — request a new one, the old one will no longer work.

What comes to Telegram

EventWhy this is needed quickly
Launch completedYou can immediately open the report
Payment creditedClearly, you can start
Problem with launchYou won't have to find out about it in a week
Support responseThe dialogue is not lost in email
Notifications can be turned off separately
The account binding and receiving notifications are different things: the notification switch in the settings disables messages without breaking the binding. The complete list of channels — notifications.

How to unbind

There, in the profile settings, there is an option to disable. After that, the bot stops messaging, and the binding code is annulled. You can reconnect at any time with a new code.

Frequently asked questions

  • The bot does not respond to the code. Check that you are sending exactly the code and to the bot whose link is provided in the settings.
  • The code does not work. It has probably expired — request a new one.
  • Messages have stopped coming. Check the notification switch and ensure you haven't blocked the bot.
  • Can I bind two Telegram accounts? No, one account per profile.

Security of binding

The binding code is one-time and short-lived precisely because it provides access to your account's notifications. Do not forward it to anyone: a support employee will never ask for this code, just as they will not ask for your password or two-factor verification code. General access protection rules — account security.

Telegram instead of email, not in addition to it

Important events are duplicated to email, so connecting the bot does not replace checking your inbox — it speeds up the response. If your email is working and emails sometimes end up in spam, Telegram turns out to be the only channel that will definitely reach you; it is needed precisely for such cases.

FAQ

How to bind Telegram?
In the profile settings, click on connection, get a one-time code, and send it to the bot. The code lives for a limited time.
The code doesn't work — what to do?
It has probably expired: request a new one, the old one will not work after that.
How to stop receiving messages without unbinding the account?
Turn off the notification switch in the settings: the binding will remain.
Was this article helpful?
Try it on your project Everything described in the article is available in the dashboard — the registration bonus is already in your balance.
Open dashboard